IRISH KIM S. BABARAN

Intro

Over the course of my career, I’ve worked with global organizations such as Accenture and AIG, where I focused on project coordination, requirements gathering, documentation, and stakeholder communication. My strength lies in keeping projects organized, tracking risks and issues, and ensuring that delivery teams stay aligned with business priorities.

I have hands‑on exposure to Agile and Scrum practices, participating in ceremonies like daily stand‑ups, backlog grooming, sprint reviews, and retrospectives. While I don’t claim deep expertise in Agile, this experience has given me valuable insight into collaborative, iterative approaches to project delivery. At the same time, I have a solid foundation in predictive (waterfall) project management, which allows me to adapt to different methodologies depending on the needs of the project.

Beyond my IT career, I am also a licensed Real Estate Broker and Appraiser. This unique combination of skills highlights my versatility and analytical mindset, whether I’m managing complex technology initiatives or navigating the real estate market. Across both fields, I bring a commitment to clarity, structure, and results, ensuring that the people I work with can rely on me to deliver with professionalism and integrity.

Work

WEB DEVELOPMENT

In my corporate experience, I have successfully delivered projects that include the development of responsive enterprise websites using WordPress, ensuring alignment with brand standards and organizational objectives. I applied my knowledge of keyword research and on-page SEO strategies to enhance site visibility and support marketing initiatives. Leveraging programming expertise in PHP, C#, HTML, CSS, and JavaScript, I created and integrated custom features that improved functionality and user experience. Additionally, I developed real estate showcase templates with lead capture forms and trust-building elements to strengthen client acquisition, while implementing CRM and hosting solutions that streamlined workflows and improved operational efficiency across teams.

PROJECT MANAGEMENT

I have five years of project management experience, coordinating enterprise systems and technology initiatives. My work includes requirements gathering, documentation, risk tracking, and stakeholder communication. With hands‑on exposure to Agile and Scrum practices and a solid foundation in waterfall methods, I ensure projects remain organized, aligned, and successfully delivered.

SYSTEM ANALYSIS

I have 10 years of experience as a Systems Analyst, specializing in analyzing requirements, documenting processes, and supporting enterprise applications. I bridge the gap between business stakeholders and technical teams, ensuring systems meet functional goals. My focus is on problem‑solving, efficiency, and delivering reliable, user‑centered solutions.

REAL ESTATE

As a licensed real estate broker and appraiser since 2024, I specialize in the Philippine property market, providing expert guidance to clients seeking their dream homes and investments. With a strong focus on accurate appraisals and reliable brokerage services, I deliver professional solutions that empower Filipinos to make informed real estate decisions. My commitment is to uphold integrity, precision, and excellence in every transaction.

Dynamic Property Showcase Platforms

I am the web developer and owner of Realaya Real Estate Services, a brokerage platform based in the Philippines. The website is built using HTML5, CSS, JavaScript, and PHP, ensuring a modern, responsive, and dynamic experience for property buyers, sellers, and agents.

As both developer and business owner, I designed Realaya to function as a comprehensive real estate hub, featuring:

- Property Listings – A searchable catalog of residential and commercial properties with detailed descriptions and images.
- Agent Profiles – A directory of trusted real estate professionals, enabling clients to connect directly with brokers.
- Brokerage Services – Tools and resources that streamline property transactions, negotiations, and client support.

Achievements
Deployed a fully functional real estate brokerage website in the Philippines, integrating property listings, agent directories, and brokerage services.

Custom-Built Real Estate CRM & Brokerage Platform

As the web developer, I designed and built a custom real estate website tailored for brokerage operations, integrating advanced CRM features to support agents, administrators, and clients. Developed with HTML5, CSS, JavaScript, and PHP, the platform delivers a responsive, dynamic, and business-focused solution.

Key Features:

- Dashboard Interface – Centralized control panel for managing properties, leads, agents, and transactions.
- Commission Calculation – Automated system to compute agent commissions accurately and transparently.
- Reporting Tools – Built-in analytics and reporting for sales, performance, and growth tracking.
- Quality Leads Monitoring – Lead management system to evaluate inquiries and improve conversion rates.
- Maintenance Management – Tools for scheduling and tracking property maintenance requests.

Benefits
Website simplifies daily tasks, reduces manual work, and provides clear visibility into commissions and client interactions, helping them close deals faster and more confidently. For brokers, it offers reliable reporting, transparent commission tracking, and improved oversight of team performance, enabling smarter decision-making and stronger business growth. Overall, the platform reflects my ability to merge technical innovation with business needs, creating a scalable solution that strengthens trust and efficiency across the brokerage.

Insurance Collection Dashboard – Built for Brokers and Clients

Website not available (Confidential)

I led the development and deployment of a custom broker and insurance portal that supports more than 1,000 users across the Americas region. The system was built using C#.NET, HTML, CSS, and API integrations, with secure authentication through Okta and enterprise connectivity via SAP integration. The portal provides brokers and agents with a centralized dashboard to manage policies, collections, commissions, and client interactions. With automated commission tracking, advanced reporting tools, and lead monitoring features, the platform streamlines workflows, reduces manual tasks, and empowers users with data-driven insights.

This project demonstrates my ability to deliver secure, scalable, and enterprise-grade solutions that merge technical innovation with business impact.

- Led development and deployment of a broker and insurance portal.
- Built with C#.NET, HTML, CSS, and API integrations.
- Integrated Okta for secure authentication and user management.
- Connected with SAP systems for enterprise data and process integration.
- Supports 1,000+ users across the Americas region.
- Provides a dashboard for managing policies, collections, commissions, and clients.
- Includes automated commission tracking for accuracy and transparency.
- Offers reporting tools to give insights into performance and growth.
- Features lead monitoring to improve conversion rates.
- Designed to be secure, scalable, and efficient for brokers and agents.

Benefits
Key achievements include integrating enterprise systems for seamless operations, automating collections and commission tracking to reduce manual work, and implementing advanced reporting and lead monitoring tools that improved transparency, efficiency, and data-driven decision-making. This project highlights my ability to deliver enterprise-grade solutions that combine technical innovation with measurable business impact.

LEGACY SYSTEM MODERNIZATION

I led the modernization of two critical applications, the Collection Portal for insured users and the Broker Portal for brokers, migrating them from ASP.NET Framework to ASP.NET Core.

From initiation to completion, I directed every stage of the project:

- 📝 Business Case Development: Built the justification for modernization, aligning with organizational goals and Microsoft’s support roadmap.
- ⏱️ Planning & Scheduling: Estimated timelines, created detailed schedules, and managed dependencies across multiple teams.
- 💰 Budget Management: Balanced costs with value, ensuring efficient resource allocation.
- 🤝 Stakeholder Collaboration: Bridged communication between technical and non-technical teams, ensuring alignment and transparency.
- 🛠️ Technical Oversight: Coordinated with engineers to manage complex integrations (Okta, Paymentus, APIs, web firewalls).
- ✅ Delivery & Implementation: Led testing, deployment, and rollout, ensuring a smooth transition with zero disruption to users. Project Highlights
- 🚀 Migration Success: Seamlessly transitioned both portals to ASP.NET Core without service interruptions.
- 🔒 Security Strengthening: Reduced vulnerabilities and improved compliance with modern security standards.
- ⚡ Performance Boost: Faster response times and more stable codebase for 2,000+ users.
- 🌐 Third-Party Integrations: Maintained and enhanced integrations with Okta, Paymentus, APIs, and firewalls.
- 📈 Future-Proof Technology: Ensured continued Microsoft support and long-term scalability.
- 💰 Operational Efficiency: Lowered maintenance costs and simplified troubleshooting.
- 😀 User Satisfaction: Delivered a more responsive, reliable experience for insured users and brokers.

Achievements
This modernization project was implemented successfully under my leadership, delivering measurable improvements in security, performance, scalability, and user experience, while ensuring the organization remains aligned with Microsoft’s evolving technology ecosystem.

SERVER CLOUD MIGRATION

Project Overview
This initiative involved migrating critical on-premises application servers to AWS VMware Cloud, ensuring scalability, resilience, and modernization of infrastructure. The migration was executed in a phased approach, starting with lower environments (Development, Model, UAT) before progressing into Production, minimizing risk and ensuring smooth transitions.

Migration Process
- Phased rollout: Dev → Model → UAT → Production
- Comprehensive testing: Application functionality, data integrity, web services, firewall rules, and access controls
- Risk mitigation: Ensured zero disruption to clients and customers by performing all changes behind the scenes
- Validation cycles: Multiple rounds of regression and performance testing to confirm stability

Role as Project Lead 👤
As the Project Lead, I directed the migration from initiation to successful completion. My responsibilities included:
- Planning & Strategy: Defined migration roadmap, timelines, and resource allocation
- Stakeholder Management: Coordinated with business teams, IT, and vendors to align objectives
- Risk & Compliance Oversight: Ensured adherence to security, compliance, and governance standards
- Technical Coordination: Oversaw testing cycles, firewall configurations, and environment validations
- Team Leadership: Guided cross-functional teams, resolved blockers, and maintained project momentum
- Communication: Delivered status updates, progress reports, and post-migration documentation

Cross-Platform API Migration & Integration

Project Overview
Led the migration of a Google API into MuleSoft, ensuring secure, scalable, and reliable integration across environments. The rollout followed a structured path from development → model → UAT → production, minimizing risk and guaranteeing stability at each stage.
Close collaboration with the vendor and API teams was essential to designing a migration plan that prevented failures, safeguarded security, and aligned with business objectives.

Leadership Role
As Project Lead, I directed the initiative from concept to completion, taking ownership of:
- Strategic Planning – Built the business case, defined objectives, and secured stakeholder approval.
- Project Management – Estimated timelines, managed schedules, and controlled the budget.
- Collaboration – Coordinated across technical and non-technical teams, ensuring clear communication.
- Risk & Compliance – Oversaw security reviews, risk assessments, and mitigation strategies.
- Execution Oversight – Guided testing cycles in DEV, Model, UAT, and Production environments.
- Vendor Engagement – Maintained alignment with external partners for smooth integration.

Key Achievements
- ✅ Delivered a successful end-to-end migration with zero downtime.
- 🔐 Strengthened API security and compliance standards.
- ⚡ Improved system performance and reduced latency.
- 🔄 Enabled future scalability through MuleSoft’s integration framework.
- 📊 Increased operational efficiency by streamlining workflows.
- 🌍 Achieved cross-platform compatibility, enhancing connectivity between Google services and MuleSoft applications.

Enterprise Production Support Services

Overview
Computron is a robust enterprise application designed to deliver Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL) functions across global operations. It serves as the backbone of financial management, enabling organizations to process transactions, manage compliance, and maintain accurate reporting across multiple regions and time zones.

👨‍💼 Role: Project Lead & System Analyst
As the Project Lead and Production Support Analyst, I oversee the stability, functionality, and optimization of Computron’s financial modules. My responsibilities include:

Financial Systems Support
• Ensuring seamless operation of AR, AP, and GL modules.
• Monitoring transaction flows and resolving discrepancies.
• Supporting global finance teams with system-related queries.
Leadership & Coordination
• Leading production support initiatives across regions.
• Managing stakeholder expectations and project deliverables.
• Coordinating cross-functional teams for system enhancements.
Analysis & Documentation
• Translating business requirements into technical specifications.
• Documenting workflows, financial processes, and compliance standards.
• Driving root cause analysis for recurring financial system issues.
Governance & Compliance
• Ensuring adherence to enterprise financial policies.
• Supporting audit readiness with accurate system records.
• Implementing controls to safeguard financial data integrity.

📌 Project Highlights
- Global Rollout – Successfully supported Computron deployment across multiple regions, ensuring consistent AR/AP/GL functionality.
- Process Optimization – Streamlined invoice processing and payment cycles, reducing manual intervention.
- Financial Accuracy – Enhanced reconciliation processes, improving reporting reliability for global finance teams.
- User Enablement – Delivered training and documentation that empowered finance staff to maximize system efficiency.
- Incident Management – Reduced downtime through proactive monitoring and faster resolution of financial system issues.

🌟 Key Benefits Delivered
- Operational Efficiency – Automated AR/AP workflows reduce processing time and errors.
- Financial Transparency – Real-time GL reporting supports better decision-making.
- Global Consistency – Unified platform ensures standardized financial practices across regions.
- Compliance Assurance – Built-in controls support audit readiness and regulatory compliance.
- Scalable Growth – Supports expanding business needs without disrupting financial operations.

Insured Collection Portal – Secure Access, 24x7 Availability

Overview
The Insured Collection Portal is a mission-critical financial application designed to provide secure, real-time access for over 1,000+ users worldwide. Available 24x7, the portal empowers users to:
- View payments with complete transparency
- Execute transactions to banks seamlessly and securely
- Ensure compliance with industry standards and data protection regulations
With its robust architecture, the portal guarantees high availability, scalability, and resilience, making it a trusted platform for financial institutions and insured clients

👨‍💼 Role: Project Lead & System Analyst
As the System Analyst and Production Support Lead, I drive both the technical stability and business alignment of the portal. My responsibilities include:

🔧 Key Tasks & Activities
- Requirements Analysis: Collaborating with stakeholders to gather, document, and refine functional and non-functional requirements.
- System Design & Documentation: Creating detailed specifications, workflows, and integration models for payment execution and reporting.
- Production Support: Monitoring system health, resolving incidents, and ensuring 24x7 uptime for critical financial operations.
- Change Management: Coordinating enhancements, patches, and upgrades with minimal disruption to users.
- User Support & Training: Assisting end-users with queries, troubleshooting, and onboarding.
- Risk & Compliance Oversight: Ensuring adherence to security protocols, audit requirements, and regulatory standards.

🌟 Benefits of Being a System Analyst
- Strategic Impact: Direct involvement in shaping financial workflows that affect thousands of users.
- Problem-Solving Authority: Ability to resolve complex technical and business challenges in real time.
- Cross-Functional Collaboration: Exposure to diverse teams—developers, testers, business stakeholders, and end-users.
- Career Growth: Building expertise in high-availability systems, financial compliance, and leadership.
- Recognition: Serving as the go-to expert for system stability and user satisfaction.

🏆 Project Lead Highlights
As Project Lead, I spearheaded initiatives that elevated the portal’s performance and reliability:
- 24x7 Availability Guarantee: Implemented proactive monitoring and failover strategies to achieve near-zero downtime.
- Scalability for 1000+ Users: Optimized infrastructure to handle concurrent transactions without performance degradation.
- Secure Payment Execution: Integrated advanced encryption and multi-factor authentication for bank transactions.
- Continuous Improvement: Delivered multiple enhancements based on user feedback, improving usability and efficiency.
- Stakeholder Engagement: Coordinated across business units and IT teams to align technical solutions with organizational goals.

Middleware Application – Enterprise Integration Support

The Middleware Application is a critical enterprise solution deployed in the American region, designed to seamlessly connect backend systems with front-end platforms for financial transactions. Acting as the backbone of integration, it ensures:
• Real-time transaction flow between multiple systems
• Secure and reliable data exchange across financial platforms
• Scalable architecture to support growing transaction volumes
• High availability for uninterrupted financial operations
This middleware solution is the bridge that guarantees smooth, accurate, and compliant financial processing across diverse systems.

👨‍💻 Role: System Analyst & Production Support Lead
As the System Analyst and Production Support Lead, I play a pivotal role in ensuring the middleware application delivers consistent value to the business.
- Requirements Gathering & Analysis: Collaborating with stakeholders to capture integration needs and translate them into technical specifications.
- System Workflow Design: Mapping transaction flows between backend and front-end systems to ensure accuracy and efficiency.
- Production Support: Monitoring middleware performance, resolving incidents, and maintaining 24x7 uptime for financial transactions.
- Integration Testing: Validating data exchange and transaction accuracy across multiple systems.
- Change & Release Management: Coordinating deployments, patches, and upgrades with minimal disruption.
- Documentation & Knowledge Sharing: Creating detailed system documentation and providing training for support teams.
- Compliance & Security Oversight: Ensuring middleware adheres to financial regulations and enterprise security standards.

🏆 Project Lead Highlights
As Project Lead, I spearheaded initiatives that strengthened enterprise integration and transaction reliability:
- Seamless Integration: Successfully connected multiple backend systems with front-end applications, enabling real-time financial transactions.
- 24x7 Availability: Implemented proactive monitoring and failover strategies to ensure uninterrupted service.
- Performance Optimization: Enhanced middleware throughput to handle increasing transaction volumes without latency.
- Security Enhancements: Integrated advanced encryption and compliance checks to safeguard financial data.
- Stakeholder Collaboration: Coordinated across IT, business, and operations teams to align integration solutions with organizational goals.
- Continuous Improvement: Delivered multiple enhancements based on user feedback, improving transaction speed and reliability.

BROKERAGE SERVICES

As a licensed real estate broker, I specialize in guiding individuals, families, and investors through every step of the property acquisition journey. Whether you’re searching for your first home, a vacation retreat, or a high-value investment, my mission is to make the process seamless, transparent, and rewarding.

Every client deserves more than just a transaction, they deserve a partner who listens, understands, and delivers. As your licensed real estate broker, I am committed to helping you achieve your property goals with confidence and peace of mind.

APRRAISAL SERVICES

As a licensed real estate appraiser, I provide professional, unbiased opinions of property value to help clients make informed decisions. Whether you’re buying, selling, refinancing, or investing, my appraisal services ensure that you understand the true worth of your property in today’s market.

Every property has a story, and every client deserves clarity. As your licensed real estate appraiser, I am committed to delivering objective, reliable, and professional valuations that help you move forward with confidence.

MARKETING SOLUTIONS

I provide end‑to‑end real estate marketing services that combine creativity with professional valuation expertise. As a Licensed Real Estate Broker and Certified Appraiser, I ensure that every campaign is not only visually compelling but also strategically aligned with true market value.

With dual expertise in brokerage and appraisal, I deliver marketing solutions that elevate property visibility, attract qualified buyers, and maximize returns. My approach blends creative design, compelling storytelling, and professional valuation — ensuring your property stands out in today’s competitive market.

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